30-Day Guarantee (United States Only)

The only way to fully experience the performance of our product is to try them at your home/ office. With our 30-day guarantee, you can order our products, work with it and if you don't love it, we will take it back and give you the full refund.

Within the first 30 days from the actual delivered date at your address, you are eligible for return our product if you don’t like it for any reason. We cover return shipping and refund you the full amount you paid for your order. All returns require An RMA (Return Merchandise Authorization) number, issued by our Customer Service Department. Please email us at info@ergoimpact.com to discuss and obtain our Return Authorization Number. You must return the product in its original packaging. So please do not discard the original boxes and packaging materials if you believe you will be using your 30-day guarantee.

In case your order has different products which are delivered in different days, please note that each product has their own 30-day guarantee period from its actual delivery date.

The RMA number needs to be clearly visible on the exterior of the packaging. Products must be returned within the 30-day guarantee period, and must be in like-new condition. Autonomous reserves the right to apply a reasonable restocking fee for any product not returned in like-new condition. No refund will be issued if the product has been damaged, altered, or abused. No returns after 30 days. If you choose the assembly service, please note that assembly service fee is non-refundable.