At Ergo Impact, we're all about support, and not just for your back. If your question isn't addressed below, please contact us directly with your concern or call us at  872-221-0420.

If you're just getting started, check out our usage guide for tips on how to adjust the seat and the best positions to help you achieve a neutral spine.


+ Where can I try the LeanRite standing desk chair?

If you're in Chicago, drop us a note to schedule a visit. You can put the LeanRite to the test in our office at the mHUB product innovation space. Stay tuned for updates regarding stores and showrooms where you can check our products out.

+ How can I get the LeanRite Elite and other Ergo Impact products in my office?

We're happy to talk with supervisors, HR personnel, office managers, and ergonomists to discuss how our adjustable-height standing desk chair leads to a healthier and more productive workforce. Get in touch!

+ Am I the right size for LeanRite Elite? Will I fit?

LeanRite usability testers ranging in height from under 5'0" to 6'5" tall reported that they were able to comfortably use our standing desk chair. The recommended weight tolerance for sitting is 270 pounds.

People of shorter stature may benefit from adding a footrest when in the fully seated position. People taller than 6'5 can use the LeanRite for perching and sitting, but may miss the full benefit of leaning with the pad in the lumbar area.

If you're in Chicago and want try it in person, send us a note and we'll make arrangements. Click here for a more detailed overview of the LeanRite standing desk chair's specifications.

+ Why doesn't the LeanRite have a back?

Seatbacks are unnecessary and may even be harmful. Seatbacks are modern "conveniences" that force our anatomy into unnatural positions while purporting to correct flaws intrinsic to our bodies. The biggest benefit of not having a back is a user's ability to sit a little higher than usual, which increases our hip angles. A more open hip angle activates core muscles and helps us keep more of a natural curve in our spine.

+ How do I know if I'm using the sit-stand chair correctly?

We're all designed a bit differently, so start out in a position that's comfortable for you and vary the setting throughout the day. You should be able to easily move the seat position from leaning, to perching, to sitting, and also move your knees and feet often. Through regular movement you will maintain the healthiest muscle structure and burn more calories. See the Support section of our website, our user manual, and our YouTube channel for examples of potential positions and corresponding healthy postures.

+ Will the LeanRite standing desk chair tip over?

Nope! The LeanRite is stabilized by your own bodyweight. The base dimensions are designed so the center of gravity keeps the LeanRite stable. When operated as recommended in our usage guide, it is nearly impossible to tip over.

+ How large is the base?

The LeanRite's base is 18 inches (just under 46 cm) at its widest and 30 inches (just over 76 cm) at its longest. Click here for a more detailed overview of the LeanRite's specifications. For reference, A typical office chair's width takes up 24 to 26 inches of floor space.

+ I'm having trouble lowering my seat. What can I do about it?

Shorter people may find their their seat difficult to lower at first, especially if it's fully extended in the uppermost position. Try this: – Stand on the platform, facing the seat – Lean your elbows into the seat pan while applying a bit of downward force – Depress the foot pedal and push down Once the seat is in motion, you can also use the hand lever to assist in lowering it.

+ My feet hurt from standing too long.

Listen to your body and take a break. The LeanRite helps you move throughout the day, so you can go from standing to sitting to leaning. If you’re just getting started with the LeanRite, try to stand a bit more each day. The Ergo Impact App, available for free on iOS and Android, makes a great coach. But remember, the goal isn’t to go from sitting all day to standing all day. Instead, strive to vary your position and keep moving throughout the day.

+ I have trouble getting the seat close enough to my desk when I change from perching to sitting.

There are two ways to move the LeanRite standing desk chair. When behind it, put your foot on the back and tilt the seat backwards to roll it like a dolly. There is another secret way which is to straddle the base once the seat is in the lower position, keep your feet on the floor and reach between your legs and lift, then pull the seat forward. This should raise the front tip of the LeanRite and it will roll smoothly when on a hard surface or carpet. When you want to stand again, just straddle the base and use your legs to push the seat backwards.

+ How long will it take to adjust to standing at my desk?

Remember, you've spent a lifetime sitting! Working upright can feel odd or tiring in the beginning as you build your core. Don't be discouraged! Depending on your back health and core strength, it can take a couple of weeks or up to a month to adjust. The Ergo Impact App, available for free on iOS and Android, can help you pace yourself. Remember that the LeanRite sit-stand-perch-lean chair has several flexible seating positions. Tune into your body and change positions when your body tells you it's time to move. Still not feeling the love? Take advantage of our risk-free return policy.

+ My new seat or mat is a bit slick.

A small percentage of units may still have a natural silicone residue that remains from the manufacturing process. We are working to eliminate that possibility in 100% of units, but if you experience this, you can increase traction on the seat and mat by wiping it down with any degreaser product or "Goof Off", or "Goo Gone". The polyurethane material is extremely durable and won't be affected by normal treatment.